How to refund a payment ?

Created by Thibault Breboin, Modified on Sat, 30 Nov at 1:36 AM by Thibault Breboin

Occasionally, you may need to refund a payment to a client. Colib makes this process straightforward:

  1. Navigate to the invoice associated with the payment.
  2. Scroll down to the Payment section and click the refund icon.

Please note:

  • Refunds typically take a few days to process.
  • The payment fees from the refunded transaction will be deducted from a separate payout, which may affect your next payout.

If you have any questions or need assistance, feel free to reach out.



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