How to Charge Clients Automatically During Online Booking ?

Created by Thibault Breboin, Modified on Mon, 19 Jan at 11:02 AM by Thibault Breboin

You may want to automatically charge a patient immediately after they book a session through the direct booking process.

Please follow these steps to enable this feature:

  1. Activate online payments
    Make sure you have submitted your payment information and that your profile has been validated:
    https://help.colib.io/en/support/solutions/articles/153000190992-how-do-i-activate-the-online-payment-system-on-colib

  2. Configure the booking page
    Ensure that “Online booking by client” is selected as the booking type and that “Collect the client’s payment information during the booking process” is enabled:
    https://www.colib.io/settings?show=bookingpage        

  3. Set pricing for appointment types and activate the option
    Verify that your appointment types have a price assigned and that “Charge upon booking” is enabled for all appointment types that should be charged immediately after booking:
    https://www.colib.io/Settings?show=appointments






Once these steps are completed, the client will be charged as soon as the booking is confirmed, and a receipt will be automatically sent to their email address.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article