How to Set Up Interac Payment Automation ?

Colib offers a way to automatically reconcile your Interac payments received with the invoices created on Colib.

Setup Instructions

1. Go to:
   https://www.colib.io/settings?show=payment

2. Scroll to the “Interac Payments” section.

3. Enable the “Enable Interac automation” option.
   Enter the email address that receives the notification every time your company receives an Interac payment, then click Save.

4. Go to your email provider and set up an automatic email forwarding rule for all emails received from:

   notify@payments.interac.ca

   Forward them to:

   interac@colib.io   ==> Colib will analyze these emails to extract information about Interac payments. We guarantee the security of this email address. It is used only by our program to retrieve emails. The emails received are not viewed by anyone. 

5. Send an email to support@colib.io to let us know that you have set up the automatic forward. We will have to aprove your automatic forward.

Notes

1. Payment reconciliations occur 3 times per day:

• 2:30 AM (ET)

• 11:30 AM (ET)

• 4:15 PM (ET)

2. Reconciled payments can be viewed here:
   https://www.colib.io/Interac

   You can also manually reconcile payments by selecting the client and the invoice associated with the payment on this page. Each reconciliation can be modified or deleted at any time.  

   Our platform keeps a record of the client matching you create between an Interac sender and a client. The next time a payment is made by this client, our program will automatically recognize which client it belongs to.

   Step by step, your payment flow will become fully automated.

   In addition, if you have enabled the option to automatically send receipts when a payment is received (Settings > Invoices > Automation), the receipt will be automatically sent once an invoice has been attached (either automatically or manually) to the Interac payment, provided that the amount sent matches the invoice.

   
   
   

3. You will receive an internal Colib notification each time:

• a payment has been successfully (and automatically) reconciled, or

• a mismatch is detected during reconciliation.