For various reasons, you may need to edit a receipt—invoice paid—that has already been sent. Most often, this is to correct the client’s name.
Please follow the instructions below:
Locate the Invoice/Receipt
Navigate to the invoice or receipt you want to edit.⚠️ Note: If the invoice/receipt has a “Paid” status, you will not be able to edit it directly.
Change the Invoice Status
Set the invoice status to “In progress” and click the Save button.? If a card payment has already been processed for this invoice, you’ll need to refund it before making any changes. It will soon be possible to edit the names and various texts on the invoice without needing to refund the payment.
Learn how to refund a paymentMake Your Edits
Return to the invoice and make the necessary changes—for example, correcting the client’s name.
Then, update the status back to “Paid” and click Save.
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