There Are Two Ways to Monitor Failed Deliveries:
- Through the Notifications Center
You will receive a notification whenever the delivery of an SMS or email fails for one of your clients.
These notifications will appear in your Notifications Center.
In most cases, delivery issues occur because the phone number or email address provided is invalid.
- Through the Communications Audit on a Client Page
To learn more about accessing and reviewing client communications, please refer to this article:
How to View Client Communications: Emails & SMS Delivery Status
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