How does payment for Colib plans work?

When you subscribe to Colib, you will be invited to fill out your credit card information via our secured payment platform - Stripe. It's very simple, then you will be billed for your plan every month with no commitment.

Starter Plan

This plan is straightforward: it is a pay-as-you-go model where you are charged only for the number of appointments scheduled during the previous month. The first payment for this plan is made one month after you select it.

Example

If the billing date for a practice is the 8th of each month:

• Between January 7th at 12:00 a.m. and February 7th at 11:59 p.m., the practice had 12 appointments scheduled.
• Four of these appointments were canceled by clients.
• On February 8th, the clinic will be charged as follows:
  12appointments×2CAD=24CAD

Note on Canceled Appointments

Canceled appointments are included in the calculation because they remain on record and are often charged to clients for late cancellations.

If you do not wish to keep a record of canceled appointments or be charged for them, you can simply delete the appointment instead of canceling it.

Practitioner Plan

This plan offers a fixed monthly price for one practitioner and a predefined number of appointments.

Key Features

• The first payment for this plan is charged upfront (the day after you select it).
• Smaller clinics can add additional practitioners to their practice.

Billing for Additional Practitioners

• If additional practitioners have appointments during the month, they will be billed under the Starter Plan.
• The cost for each additional practitioner is capped at the price of a Practitioner Plan.

Clinic Plan

The Clinic Plan is designed for larger clinics with a high volume of appointments. It includes additional benefits such as dedicated training and support.

Key Features

• The first payment for this plan is charged upfront (the day after you select it).

General Notes

• For any questions regarding billing, appointment management, or plan selection, please contact our support team.
• There is no commitment on all of our plans. You can cancel or change plans whenever you want.